Frequently Asked Questions
Everything you need to know about your Work Authority order and gear.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your gear sooner.
What is your return policy?
We offer a 30-day return policy on all unworn items in their original packaging. Please ensure tags are attached to receive a full refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as some workwear brands may fit larger for mobility.
Are your boots covered by a warranty?
Most of our footwear brands offer a limited manufacturer warranty against defects. Please contact our support team with your order number for specific brand details.
Do you offer bulk discounts for corporate orders?
Yes, we provide special pricing for volume orders and corporate outfitting programs. Please visit our 'Corporate Sales' page to request a quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.